FAQ

What is your return policy?

All items are final sale. No returns/exchanges. If you have an issue with your order please email us at info@fromanother.ca

When will my order ship?

All orders are shipped within 1-3 business days.

How long does shipping take?

Canada: 3- 7 business days from dispatch.

USA: 8-12 business days from dispatch.

International: 17-22 business days from dispatch.

Can I order online and pick up in-store?

Yes, all items on our webstore are available for in-store pickup. Use the pickup option at checkout. You will receive a follow up email/text once your order is ready for pickup.

Is everything you sell authentic?

Yes, all items are guaranteed authentic.

Do you buy sneakers and clothing?

Yes, we buy sneakers, streetwear, and vintage 7 days a week offering cash and/or store credit. Please visit us in-store to receive a quote on your items.

Are you hiring?

Yes, we are always looking for self motivated individuals who are into streetwear, vintage, and sneakers to join our team. Drop off a resume in-store or email to info@fromanother.ca